Our laser engraving machines are designed to work with a wide range of materials, including metals (such as stainless steel, aluminum, and brass), plastics, wood, glass, leather, and more. The specific capabilities depend on the model and laser type (fiber, CO2, etc.).


Regular maintenance includes cleaning the lens and mirrors, checking the alignment, ensuring proper ventilation, and lubricating moving parts. Always refer to the user manual for specific maintenance schedules and instructions.


First, check the power supply and connections. Ensure the laser tube or module is functioning and that there are no error messages on the display. If the issue persists, consult the troubleshooting guide in the user manual or contact our technical support team.


Our machines range from $2,000 for entry-level models to $20,000+ for industrial-grade systems. The price depends on the laser type, power, work area size, and additional features.


Delivery typically takes 5-10 business days for in-stock items within the continental US. For custom orders or international shipping, delivery times may vary. Contact us for specific estimates.


Our standard warranty covers manufacturing defects and includes parts and labor for one year. The laser tube or module is typically covered for 6 months. Extended warranty options are available for purchase.


Technical specifications vary by model. Common features include laser power (20W to 150W), work area sizes (e.g., 300x300mm to 1300x900mm), engraving speed (up to 7000mm/s), and compatibility with various software (e.g., LightBurn, CorelDRAW). Check the product page for detailed specs.


Yes, many of our machines are designed with upgradeability in mind. You can upgrade components like the laser tube, software, or work area size. Contact our support team for guidance on compatible upgrades.


Yes, we provide comprehensive training materials, including video tutorials, user manuals, and live online training sessions. For in-person training, contact us to arrange a session.


Our machines are compatible with popular design and engraving software such as LightBurn, CorelDRAW, AutoCAD, and Adobe Illustrator. Some models also come with proprietary software for added functionality.